How can I pay my utility bill?

Utility bills can be paid by mail, but to ensure timely payment, there are several options:

  • Automatic bank draft does not have a fee and withdraws funds the day before the bill is due. Link to form
  • Pay online. The vendor that provides this service does charge a $3.95 fee. That fee goes to the vendor. Athens Utilities does not receive this fee. Customer will need account information. This method can be set up for reoccurring payments, or used as a one-time payment. Visa, MasterCard or Discover cards are accepted. Link to pay online 
  • Pay by phone by calling 1-855-760-0921. Customer will need account information. The vendor that provides this service does charge a $4.70 fee. That fee goes to the vendor. Athens Utilities does not receive this fee. Visa, MasterCard, and Discover are accepted by phone.
  • Pay in person at Customer Accounts at 508 S. Jefferson Street. Office hours are Monday-Friday from 8 a.m. to 4:30 p.m. Customer will need current bill to pay in person. Cash, check, money order and credit/debit cards are accepted.
  • Pay at the following banks. Payments must be cash or check and you must have the bill with you. Citizens Bank and First National Bank-Ardmore Branch only.
  • There is an outside kiosk for after-hours payment. Those who are unsure of how to use the kiosk can go to Customer Accounts during office hours and ask for a demonstration. Customer will need account and current billing information to use the kiosk.

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1. How do I get Utilities Service
2. How Do I Apply for a Job?
3. How Do I Report a Service Outage
4. How can I pay my utility bill?